So here is my frst nit pick. See in the photo that the variable speed knob is all the way to the left turned counterclockwise and is pointing at the plus sign. I would think that this would be maximum speed, but it's not, it's the slowest. And when you turn it fully clockwise to the right and it is pointing at the - sign it is going the fastest.
So I called laguna to see if it was just a matter of switching a couple of wires or something. After talking to a girl that new nothing, I asked for a tech, he was aware of the problem but said that they have no fix as the dash plate was made wrong. I wanted to speak to the owner of laguna but he was away on business. If they don't have a fix for this I will make my own label to correct this as it can be confusing and a safety issue in my opinion. But really Laguna? You build a world class lathe and screw up the dash plate and tell your customer that your aware of the problem but have no fix and that I should just get used to how the speed control works.
So I guess Laguna still has crappie customer service. That's kinda too bad as it is an excellent lathe and I know they make a great bandsaw too. I really wanted to give them a better review of their customer service and gave them every opportunity to come up withe a solution, but they didn't. They even tried to convince me that the label on the dash really doesn't mean that is how the speed works. I said that is a safety issue then, I got no comment after that. I will wait until Torbin, the owner returns and talk to him and see what he has to say about this.