I have had always a great run from them, except last week. Both priority mail- it involved a package shipped to me from the Big Island and another packaged I shipped to one of the fine member here. They weren’t just standard woods and both were for musical instruments. Let us just say the one from the Big Island notified me it was delivered, but it was not in the place it was suppose to be. I had to chase it and inquire with the post office- they called the the router and he said he rang the bell and no one answered, so he left it at the vestibule. Well, I was home and they did not hear a bell. The router one time left the same size package outside of the vestibule! The postal clerk told me that my package appears to be stolen and have your sender file an insurance claim. Let’s just say I personally recovered it in the most inconspicuous places and the wood was ripped out of the box and left to tan! I came back to the same postal clerk to show him the evidence- he spoke to their supervisor and told me they have a plan to how to handle it; he gave me the postal police number should I chose to report it. This is one of the biggest negative about living in the city.
The second one that I shipped to a member here sat on my post office without any progress scan for 4 days and all of a sudden it got a scan on a deliver date which was Saturday- couldn’t deliver because their office was close and it said they were going to redeliver next business day. I insured it and ask for a signature just because you never know what can happen- I rather not. Didn’t get any notification yesterday that it was out for delivery- but about 4:30 pm I get notification that it is being held at the recipient local post office and it was being held for pick-up, requested by the customer! Well, I definitely did not request for that! It looks like it is their standard “blanket statement” when they try to deliver once and then the recipient has to pick-up at their local post office. I don’t think they even left a slip for pick up after the first delivery for customer pick-up.
I did get good news and closure early this morning for the second package and our member recipient messaged me and told me they delivered it next door yesterday afternoon and his neighbor brought the package($) to him this morning. I am so relieved, but at the same time I don’t understand what the post office left and right is doing because they are two contradictory things- the website notification said “available for pickup”, but they delivered it yesterday Monday to a neighbor of his. I asked for a signature and paid for that service for a reason because of instances like this. I am now patiently waiting for an email notification as I am curious what the “actual status” of this package is.
All in all both were close calls and I got lucky this time around that the “cards were on my side”. It does leave me an uneasy faith in our delivery system at the moment and though this could be an isolated incidence as I have to keep in mind for the most part in the past decades, they always have come through.