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Advantage Lumber

Big Ry

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I've had a couple of orders with Advantage and it's mostly been fine. I had a seriously bendy beefwood. My machinist got me a set of blanks out of it but I'd never have managed. I had a couple of other woods out of stock that I was refunded for.
I also got a bunch of kiln sticks in some nice Brazilian woods - but they weren't labelled! It was supposed to be a 4:2:2 mix of species but it feels like they were picked at random. A couple could be fairly safely IDed but it could have been any combination of three or four woods. I contacted them but didn't hear back.
I haven't got round to using most of the spindle blanks yet, but otherwise they looked fine at a good price. Shipping to the UK was also fairly priced.
They are without a doubt the worst dealer I've ever dealt with. Almost none of my order was good quality. I just complained about the exceptionally bad ones. And they screw you on shipping once you exceed a certain weight. That's why i broke my order up into 3 orders. The shipping on each was under $100 per order. If i ordered it all at once, shipping was like $500. And most comes from Buffalo NY which is maybe 5-6hr drive from me. Their shipping rates are almost comical.
 

Mike1950

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They are without a doubt the worst dealer I've ever dealt with. Almost none of my order was good quality. I just complained about the exceptionally bad ones. And they screw you on shipping once you exceed a certain weight. That's why i broke my order up into 3 orders. The shipping on each was under $100 per order. If i ordered it all at once, shipping was like $500. And most comes from Buffalo NY which is maybe 5-6hr drive from me. Their shipping rates are almost comical.
Shipping- how long are boards- shipping increased dramatically at 4' and every foot after- 50 lbs is a line- 100- special pricing. 8' and over gets stupid spendy same with $150. When I ship- I am lucky to break even- $100 paypal gets 3% plus materials- =$7 Most charge a handleing charge - I seriously doubt they are making money on shipping. I sure as hell do not. When people acuse me of making money on shipping, I first laugh- then tell them to buy elsewhere. Someone with cheaper shipping like Amazon- Has mega volume- The little guy pays top dollar. People with High wood prices and lower shipping- just add to price of wood. It is the way shipping world works.
 

Big Ry

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Shipping- how long are boards- shipping increased dramatically at 4' and every foot after- 50 lbs is a line- 100- special pricing. 8' and over gets stupid spendy same with $150. When I ship- I am lucky to break even- $100 paypal gets 3% plus materials- =$7 Most charge a handleing charge - I seriously doubt they are making money on shipping. I sure as hell do not. When people acuse me of making money on shipping, I first laugh- then tell them to buy elsewhere. Someone with cheaper shipping like Amazon- Has mega volume- The little guy pays top dollar. People with High wood prices and lower shipping- just add to price of wood. It is the way shipping world works.
I'm very familiar with shipping prices from hardwood dealers. I buy my wood almost exclusively online, because the local places aren't cheap enough. We've already been over this, and I'm not trying to get off on a tangent. I'm just trying to convey that I'm very familiar with the shipping pricing structures of all the online dealers. I know the cutoffs in length and weight, and i almost never hit those cutoffs anyway since i mostly only buy small volumes of high cost species. Most of what i build only needs 24" length at most, so i never shop long boards. And it's rare that i even approach the weight limits.

I ordered 8bf cumaru and 11bf angelim pedra from advantage. These are high volume orders compared to that i typically order. I think I've only ordered over 8bf in a single order 3-4 times ever, but i regularly use the weight cutoffs as a limit to how much I'll order. In fact, 8bf cumaru and 11bf angelim was the max i could order before shipping skyrocketed, and that's why i chose to order that much. But having walked this line many many times with other dealers, i know how they compare to advantage, and there is no comparison. Advantage is 100% padding the shipping costs. Their rates are so outrageous compared to the competition. In fact, i even checked what the rate would be to send my order, both over and under the weight limit, and in both cases the consumer shipping cost quoted by UPS was less than what Advantage charged. Granted, the under limit quote was very close, but the over limit quote was substantially lower than what Advantage charges.

I absolutely refuse to believe that everyone else is eating shipping and advantage is the sole dealer offering true shipping costs. Aside from the fact that I've confirmed that not to be the case already, there's also no way the small family owned dealers like ocooch are eating tons of shipping fees on top of already having the lowest prices of anyone... they'd be out of business if that were the case. Some dealers eat shipping costs of course, and i take advantage of the ones with free shipping deals whenever i can, but they can't all afford to do that. The only viable explanation for advantages high rates is some kind of technical glitch. I had a similar issue with the quebracho i ordered from Italy, but the dealer acknowledged it was an error and quoted me a far more reasonable shipping price. However, given my order experience with advantage so far and the fact that this is a domestic shipment from 1 State over, it would seem to be highly improbable that there's any error. They wouldn't even release a replacement order until they received the old order back. Who does that when you screw up an order? They're just scummy people, and it would take a lot to convince me otherwise.
 

Mike1950

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I'm very familiar with shipping prices from hardwood dealers. I buy my wood almost exclusively online, because the local places aren't cheap enough. We've already been over this, and I'm not trying to get off on a tangent. I'm just trying to convey that I'm very familiar with the shipping pricing structures of all the online dealers. I know the cutoffs in length and weight, and i almost never hit those cutoffs anyway since i mostly only buy small volumes of high cost species. Most of what i build only needs 24" length at most, so i never shop long boards. And it's rare that i even approach the weight limits.

I ordered 8bf cumaru and 11bf angelim pedra from advantage. These are high volume orders compared to that i typically order. I think I've only ordered over 8bf in a single order 3-4 times ever, but i regularly use the weight cutoffs as a limit to how much I'll order. In fact, 8bf cumaru and 11bf angelim was the max i could order before shipping skyrocketed, and that's why i chose to order that much. But having walked this line many many times with other dealers, i know how they compare to advantage, and there is no comparison. Advantage is 100% padding the shipping costs. Their rates are so outrageous compared to the competition. In fact, i even checked what the rate would be to send my order, both over and under the weight limit, and in both cases the consumer shipping cost quoted by UPS was less than what Advantage charged. Granted, the under limit quote was very close, but the over limit quote was substantially lower than what Advantage charges.

I absolutely refuse to believe that everyone else is eating shipping and advantage is the sole dealer offering true shipping costs. Aside from the fact that I've confirmed that not to be the case already, there's also no way the small family owned dealers like ocooch are eating tons of shipping fees on top of already having the lowest prices of anyone... they'd be out of business if that were the case. Some dealers eat shipping costs of course, and i take advantage of the ones with free shipping deals whenever i can, but they can't all afford to do that. The only viable explanation for advantages high rates is some kind of technical glitch. I had a similar issue with the quebracho i ordered from Italy, but the dealer acknowledged it was an error and quoted me a far more reasonable shipping price. However, given my order experience with advantage so far and the fact that this is a domestic shipment from 1 State over, it would seem to be highly improbable that there's any error. They wouldn't even release a replacement order until they received the old order back. Who does that when you screw up an order? They're just scummy people, and it would take a lot to convince me otherwise.
19 x 4lbs =80 lbs. How much was shipping. How long.
If I do not know you, no i will not refund or send more until I get it back. Most that I know will not. If small enough amount, I will refund and say, Bye. Do not need the stress. Hope it gets resolved.
 

Big Ry

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19 x 4lbs =80 lbs. How much was shipping. How long.
If I do not know you, no i will not refund or send more until I get it back. Most that I know will not. If small enough amount, I will refund and say, Bye. Do not need the stress. Hope it gets resolved.
We'll you're the outlier. Most dealers are willing to fix their mistakes and actually feel bad about it.
 

Mike1950

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We'll you're the outlier. Most dealers are willing to fix their mistakes and actually feel bad about it.
That is funny. Yall missed my point. Sold here for 12-13 years. Put out a question. Is Mike honest and fair. Does Mike solve his problems. You answered my questions with insult. Thanks have a great mother's day weekend. :hi:
 

Big Ry

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That is funny. Yall missed my point. Sold here for 12-13 years. Put out a question. Is Mike honest and fair. Does Mike solve his problems. You answered my questions with insult. Thanks have a great mother's day weekend. :hi:
Mike, you take everything personal and start arguments that have nothing to do with you. I'm not in the mood to deal with it today.
 

daniscool

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That is funny. Yall missed my point. Sold here for 12-13 years. Put out a question. Is Mike honest and fair. Does Mike solve his problems. You answered my questions with insult. Thanks have a great mother's day weekend. :hi:
I didn’t miss it. And we know you are reputable but he was not telling you are worth less or worse than other dealers. He was just pointing out some differences.
Mike, you take everything personal and start arguments that have nothing to do with you. I'm not in the mood to deal with it today.
He does and while saying it is rough, it did need to be done. Just maybe a bit gentler? Comments like these, while completely correct, are what start new problems. Problems we don’t want to deal with. If you can prevent them, then you do because it is cheaper easier and much less stressful.

You’re an engineer right? If you build a bridge you make it stable so you don’t have to repair wind and earthquake damage. You also make it flexible so when it expands in the sun it doesn’t break apart. You prevent the problem.

So back to Mike, while your comments are almost always based on facts, they often push the limits of an adequate reaction. So let’s try to stay away from discussions like these in the future. If you want to do this, then pm’s are the way to do this. Not the open forum.
 

Big Ry

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I didn’t miss it. And we know you are reputable but he was not telling you are worth less or worse than other dealers. He was just pointing out some differences.

He does and while saying it is rough, it did need to be done. Just maybe a bit gentler? Comments like these, while completely correct, are what start new problems. Problems we don’t want to deal with. If you can prevent them, then you do because it is cheaper easier and much less stressful.

You’re an engineer right? If you build a bridge you make it stable so you don’t have to repair wind and earthquake damage. You also make it flexible so when it expands in the sun it doesn’t break apart. You prevent the problem.

So back to Mike, while your comments are almost always based on facts, they often push the limits of an adequate reaction. So let’s try to stay away from discussions like these in the future. If you want to do this, then pm’s are the way to do this. Not the open forum.
Like i said, I'm not in the mood to deal with it. I'm in a sh*t mood today for several reasons that have nothing to do with this forum or woodworking. And my patience is the first thing to go when I'm not in a good mood. I've bit my tongue many times in the past, including our last exchange that ended in some really childish commentary which i simply stopped responding to. This is the first time i actually pushed back with any kind of equal response, and i think i was pretty measured in comparison.
 
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